Testimonials Articles
“Smith is a good family owned business! I had to call them out several times. But the last time Levi came and spent over an hour working with the unit and thanks to him it seems to be doing fine. Thank you Levi and Sean for sending him. I recommend you to anyone!!”
Continue Reading“We woke up on a Sunday morning to a 56 degree home. We called Smith Service & they had a technician out to our home in less than an hour. It was determined that the control panel on the furnace was faulty & they did not have one at their shop. The technician called around…
Continue Reading“Our air conditioner went out when it was in the 90s with a heat index over 100, I called Smith Service Company and Christina was super nice on the phone to make an appointment the same day. Luis was the Tech that came to our house and he was amazing!! He diagnosed the problem very…
Continue Reading“From the phone call with Christina to the tech coming out to my house the Smith Service Company has always been super friendly. All the techs are very knowledgeable and are always willing to go the extra mile. I would recommend the Smith Service Company for any and all HVAC needs.” – Kathy S.
Continue Reading“Very pleased with all aspects of our experience with Smith Service Co. Service is lacking at many places today but not here. Space and time do not allow me to say all the good things about them that I could, especially about Caleb, the service tech who came to our house. I highly recommend SSC…
Continue Reading“Smith Service Co. provides maintenance to our hvac units and all repairs. I will not call another company for our hvac needs. Mr. Smith and the whole team are very trustworthy and professional. I would recommend The Smith Service Co. to anyone looking for a company that you can trust!!” – Justin S.
Continue Reading“Absolutely the most honest, reliable, friendly service from The Smith Service Co. I have used them for years and would definitely recommend them!” – Kirsten L.
Continue Reading“I won't call anybody else. Shawn, Levi, Ryan, Louis and the entire staff are friendly, helpful, and honest.” – Sarah F.
Continue Reading“One day I was in the basement by chance and I saw a flashing light on the unit. Not knowing what to do I called Mr. Smith, who had Louis over at our house within the hour. Louis was very professional and polite. He took care of our issue and was very patient with my…
Continue Reading“Great service. I have been using Smith Service for close to 10 years…..Great staff!” – Angela N.
Continue Reading“Smith's Service goes above and beyond to make the customer happy. Thank you for all you guys do.” – Jenny B.
Continue Reading“Shawn fixed my AC unit so well that on Wednesday evening after work, I had to turn it down by about 2 degrees. He is "the BOMB"! We are so lucky to have Smith Service Company in our area.” – Anne B.
Continue Reading“It has been a pleasure to work with SmithSCI. Shawn was very helpful on the front-end, helping us plan and size our system. His installation crew was friendly, punctual, hardworking, detail-oriented, and accomodating. I would definitely recommend Smith Service Co to my friends and family. We purchased a 5 head mitsubishi ductless system and are…
Continue Reading“Thank you Shawn, the guys were more than I could have hoped for and fixed several problems while they were here doing the A/C installation. Unexpected blessing!” – Don B.
Continue Reading“More than I ever expected from a Furnace maintenance! Luis was excellent-personable, respectful and very professional. My furnace is now in excellent working order and the furnace closet is clean as a whistle. I bought a Maintenance Agreement as I have the confidence in the Smith Service Co. to know that they will take care…
Continue Reading“My experience this past Saturday for service on my furnace was excellent. My call was returned promptly and Caleb arrived when he said he would. The part was installed when received and we had heat. Thank you so much.” – Eilene M.
Continue Reading“Luis came out and got everything taken care of in a very timely manner. I highly recommend Smith…” – Sherry S.
Continue Reading“The technician arrived on time. He was professional, friendly, and knowledgeable. He helped me understand my problem and how I may deal with any recurrence on my own. I'm very impressed and recommend Smith Service highly!” – Brian E.
Continue Reading“My first time experience with the local family-owned Smith Service Co. was fantastic. The Tech arrived to fix my furnace within an hour of my call, and he did a great job. He was very thorough and took the time to explain the parts and what he was doing, and he even offered suggestions on…
Continue Reading“Luis was awesome. Friendly, knowledgeable, respectful, and a good guy. Diagnosed the problem and the furnace was up and running in very short order. Smith Service Co., responded to our call within a day (during peak season), worked with us when other companies were "to busy". Your best choice is Smith Service Co.” – Mark…
Continue Reading“The Smith team takes care of business and stands behind what they do. Came out on a Hot Sunday evening to get our air back up and running.” – John S.
Continue Reading“The repair man came on time when he said he'd be here and fixed the air conditioner very quickly,” – Orville J.
Continue Reading“Shawn was friendly, efficient, and thorough in the service he provided.” – Helen D.
Continue Reading“They are easy to get in touch with and quick to work you in if needed. Great communication, solid service, and expert work. Their excellent customer service has earned my loyalty. – Anonymous A.
Continue Reading“Talented and experienced workers. If I have a problem with the furnace or air conditioner the Smith Service will have someone come to my home to fix the problem. This has happened several times especially in the winter with the furnace. I had a new air conditioner installed this week. No problem and keeps the…
Continue Reading“Smith Service Company is always prompt and always seem to know what to do to remedy the problem!” – Brad R.
Continue Reading“Smith Service was so awesome when my son needed immediate service on his furnace. On an extremely cold day furnace stopped working late in the day, they immediately sent their awesome technician who quickly and efficiently fixed the problem. We highly recommend this company for all your furnace needs. THANK YOU SMITH SERVICE!” – Robin…
Continue Reading“Always punctual and thorough service for all of my A/C and furnace needs.” -Tom H
Continue Reading“I have used Smith Service Company since shortly after arriving in Lawrence in 2000. New furnace, air conditioner, zoning and a mini-split unit on the 3rd floor. I have complete confidence that they always provide high-quality work at a fair price. In my opinion they are the best!” – Anonymous A.
Continue Reading“Had problems the evening before, Smith Services arrived, diagnosed the problem. A replacement unit needed to be installed, ( 15 years old ) They were here the next morning with everything to get me up and cooling again. Outstanding job! Prompt, Very professional! Reasonably priced!! Thank you so much for your assistance!! signed, Bill,,,,,,,, A…
Continue Reading“Dustin was extremely polite and very professional. He took the time necessary to ensure our HVAC system was in good shape. We greatly appreciate his services.” – Gerald R.
Continue Reading“Shawn has serviced our heating and cooling needs for many years now and we really appreciate having him do it. He is one of the most honest people we have ever known.” – Marvin D.
Continue Reading“Everyone I dealt with was very nice and the work was done in a timely manner. Very pleased with the service I received.” – Josh W.
Continue Reading“Shawn was awesome. Polite and professional.” – Mark F.
Continue Reading“Your technician, Ryan, is highly proficient at his trade. He is pleasant to be around and takes care of the task at hand without delay.” – Daniel P.
Continue Reading“Very good…trustworthy.” – J.C. M.
Continue Reading“Smith Service is always prompt and professional.. I highly recommend Smith Service for any heating or cooling needs.” – Fred D.
Continue Reading“Shawn and his employees were courteous and professional. They went about their business in my house in a workman like way wasting no time and the quality of the work was great. They cleaned up after they were done and were happy to explain what it is they found and what they did in terms…
Continue Reading“Very professional and top notch service!” – Brian H.
Continue Reading“This is a TEST to make sure you are receiving your forms properly. Please let me know when you get this. Thanks! – Ashton BxB Media” – ASHTON O.
Continue Reading“**BXB TESTING” – Hope R.
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